Become A Dispatcher

Description

  • This position dispatches police, sheriff, and fire units to emergencies using a Computer Aided Dispatch System
  • receives and extracts information of an emergency nature including
    • caller information
    • nature of emergency
    • location
    • phone number
  • Receives and processes complaints, assistance, and information requests from the public by either referring the party to the appropriate division or department or supplying the information
  • Perform entry, update, retrieval, and documentation from various files available via the NLETS/TLETS system

 Requirements

  • Requires the ability to operate a computer terminal/printer and telecommunications device for the deaf.
  • Ability to perform all telephone communications and dispatching of police, sheriff, and fire units preferred. Must type 35 WPM
  • Must have the ability to learn the geographic features and streets within the area served
  • Make independent decisions involving sensitive situations
  • Maintain confidentiality
  • Give emergency medical procedures by way of telephone including CPR
  • Work well under pressure
  • Exercise good judgment
  • Make sound decisions in emergency situations
  • Graduation from high school or equivalent required

Salary and Benefits

  • $1,945.00 per month, paid semi-monthly
  • Texas Municipal Retirement system -Employee pays 7% and the City matches 2 to 1.
  • Medical, Dental, and Term Life insurance.
  • Cafeteria plan available.
  • Voluntary deferred compensation programs.
  • Ten paid holidays per year.
  • Vacation/holiday pay.
  • Sick leave accrues at 6.66 hours per month.
  • Wellness Program
  • Credit Union