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The original item was published from 4/16/2014 12:20:47 PM to 7/18/2014 9:12:32 AM.

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City of Midland News Release

Posted on: April 16, 2014

[ARCHIVED] City Partners with Utility Line Warranty Service Company


The citizens of Midland should soon be receiving a letter in the mail regarding voluntary warranty protection for sewer lines in the event of a failure.

The City of Midland is pleased to continue its partnership with Service Line Warranties of America to offer the National League of Cities Service Line Warranty Program to homeowners. The NLC Service Line Warranty Program offers voluntary warranty protection at an affordable price for sewer lines in the event of a failure.

“Homeowners are burdened with many expenses and providing peace of mind in the event of a service line failure is important since repairs could cost thousands of dollars,” said Sara Higgins, Public Information Officer for the City. “This program is not only affordable, but the added convenience factor should be very appealing to busy homeowners.”

The NLC Service Line Warranty Program offers protection against normal wear and tear, which is not covered under most traditional homeowners policies. If lines break, leak or clog – SLWA will repair the line using local, licensed contractors who are familiar with local code and can ensure a timely response. This program provides up to $4,000 in coverage with an additional allowance for public street or sidewalk cutting. Additionally, the program has no annual or lifetime limits, service fees or deductibles – just protection when you need it most and just what you would expect from a National League of Cities program.

“Many homeowners believe their pipes will last forever, but that’s simply not the case,” Higgins said. “Many factors beyond the life expectancy of the pipe can contribute to a failure including tree root intrusion, ground shifting and weather – all factors which are covered through this program. Additionally, with homeowners more likely to report problems, we can prevent ground pollution.”

This program is offered at no cost to the City, and no public funds are used to promote or administer the program.

“We are pleased to partner with Midland to offer our service,” said Brad Carmichael, Vice President of Business Development for SLWA. “SLWA provides first-class customer service with a 24/7 repair line and the use of licensed and thoroughly researched local contractors – keeping dollars in the local economy.”

For questions about this service, or to enroll, please contact Service Line Warranties of America at 866-922-9006 or visit


Media Contact: Public Information Officer Sara Higgins or Hayley Martin, media contact for SWLA, at 724-749-1042.

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